Terms & Conditions

1. Definitions

• 1.1 "AI List" means the AI tools directory and media platform operated at ailiststack.com, registered under the "Media And Entertainment" category, and referred to throughout this Agreement as "AI List," "we," "us," or "our."
• 1.2 "Authorized Devices" means the mobile, desktop, or other devices through which the Services may be accessed and used.
• 1.3 "Content" means code, text, graphics, designs, documents, tool listings, reviews, comments, or any other materials created, submitted, or imported into the Services by Customer or its Users.
• 1.4 "Documentation" means the technical and usage materials made available by AI List to Customer or its Users in hard copy or electronic form describing the operation and use of the Services.
• 1.5 "Order Form" means any written or electronic document, checkout flow, or subscription confirmation identifying the specific Services, plan, pricing, and duration purchased by Customer.
• 1.6 "Services" means AI List's web-based AI tools directory, listing platform, advertising products, newsletter, featured placement services, and any related applications, tools, or features offered by AI List, as further identified in an applicable Order Form.
• 1.7 "Subscription" means a recurring or one-time paid plan that grants Customer access to premium features, priority listings, or other enhanced Services for a defined Term.
• 1.8 "User" means an employee, contractor, or other individual associated with Customer who has been granted access to the Services by Customer or directly by AI List.
• 1.9 "Razorpay" means Razorpay Software Private Limited, the third-party payment processing platform used by AI List to facilitate transactions on the platform.

2. License and Use Rights

• 2.1 Grant of License. AI List hereby grants Customer a limited, non-exclusive, non-transferable, revocable license during the Term to access and use the Services solely for Customer's internal or business purposes in accordance with this Agreement and the applicable Documentation.
• 2.2 Provisioning. AI List will provide Customer with the necessary access credentials, links, or protocols to access the Services. Customer is responsible for maintaining the confidentiality of its credentials and for all activities that occur under its account. Customer shall not share login credentials with unauthorized third parties.
• 2.3 Restrictions. Customer shall not: (a) sublicense, sell, resell, transfer, assign, or otherwise exploit the Services or its Content commercially except as expressly permitted; (b) reverse engineer, decompile, or disassemble any portion of the Services; (c) use the Services to build a competing product or service; (d) use automated means (bots, scrapers, spiders) to access or extract data from the Services without prior written consent from AI List; or (e) circumvent any access control or security mechanism of the Services.
• 2.4 Free Tier. AI List may offer free access to certain features. Free-tier access is subject to usage limits and may be modified or discontinued at AI List's discretion without notice.

3. Payment Terms & Subscriptions

• 3.1 Payment Processor. All payments on AI List are processed securely through Razorpay (Razorpay Software Private Limited). By making a payment on the platform, you agree to Razorpay's Terms of Service and Privacy Policy available at razorpay.com/terms. AI List does not store your full payment card details; such information is handled directly by Razorpay.
• 3.2 Subscription Plans. AI List offers Subscription plans for premium features including, but not limited to, featured tool listings, priority placement, advertising slots, and enhanced analytics. Details of available plans and pricing are displayed at the time of purchase on the platform.
• 3.3 Billing Cycle. Subscriptions are billed in advance on a monthly or annual basis, as selected by Customer at the time of purchase. Subscription fees are non-refundable except as expressly stated in our Refund Policy.
• 3.4 Auto-Renewal. Unless cancelled before the end of the current billing period, Subscriptions automatically renew for successive periods of the same duration. AI List will notify Customer of upcoming renewals via email to the registered email address.
• 3.5 Price Changes. AI List reserves the right to modify pricing for any plan. AI List will provide at least 30 days' advance written notice (by email or platform notification) of any price increase. Continued use of the Services after the effective date of a price change constitutes acceptance of the new pricing.
• 3.6 Taxes. All fees are exclusive of applicable taxes. Customer is responsible for all taxes, levies, duties, or similar governmental assessments associated with its purchases, including GST, VAT, or other applicable taxes under Indian law or the laws of Customer's jurisdiction.
• 3.7 Failed Payments. If a payment fails, AI List may suspend or terminate access to premium features until the outstanding amount is settled. AI List may retry failed payments through Razorpay and may charge applicable retry or convenience fees as permitted by Razorpay's policies.
• 3.8 Refunds & Cancellations. Refund and cancellation requests are governed by AI List's separate Refund Policy, which is incorporated herein by reference. In general, digital services that have been activated are non-refundable unless required by applicable law or as otherwise determined at AI List's sole discretion.

4. User Obligations & Acceptable Use

• 4.1 Account Responsibility. Customer is responsible for maintaining the accuracy of its account information and for ensuring that all Users comply with this Agreement. Customer shall promptly notify AI List of any unauthorized use of its account or suspected security breach.
• 4.2 Prohibited Conduct. Customer and its Users shall not use the Services to:
  • Submit false, misleading, defamatory, or fraudulent tool listings or reviews.
  • Upload or transmit content that infringes any intellectual property right, privacy right, or other proprietary right of any person.
  • Distribute spam, unsolicited communications, malware, or any harmful code.
  • Engage in any activity that disrupts, damages, or interferes with the Services or its underlying infrastructure.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Violate any applicable local, state, national, or international law or regulation, including the Information Technology Act, 2000 (India) and rules made thereunder.
  • Engage in unauthorized data mining, scraping, or harvesting of any Content or user data from the Services.
• 4.3 Content Standards. All Content submitted to AI List (including tool listings, descriptions, screenshots, and reviews) must be accurate, lawful, and not violate third-party rights. AI List reserves the right to remove or modify any Content that violates this Agreement without notice.
• 4.4 Advertiser Obligations. Customers using AI List's advertising services represent and warrant that their advertisements comply with all applicable laws, do not contain false or misleading claims, and do not infringe any third-party intellectual property or privacy rights. AI List reserves the right to reject or remove any advertisement at its sole discretion.

5. Intellectual Property

• 5.1 AI List IP. All right, title, and interest in and to the Services, including the website, software, design, graphics, logos, editorial content, and compiled directory data ("AI List IP"), are owned exclusively by AI List or its licensors. Nothing in this Agreement transfers any ownership of AI List IP to Customer.
• 5.2 Customer Content. Customer retains ownership of all Content it submits to AI List. By submitting Content, Customer grants AI List a worldwide, royalty-free, non-exclusive license to use, reproduce, display, distribute, and promote that Content in connection with the Services and AI List's marketing activities. This license continues until Customer removes the Content or terminates its account, except where AI List has published or shared the Content publicly, in which case caching or archival copies may remain.
• 5.3 Feedback. Any suggestions, ideas, feedback, or recommendations provided by Customer or its Users to AI List regarding the Services ("Feedback") may be used by AI List without restriction, compensation, or attribution to Customer.
• 5.4 Trademarks. "AI List," the AI List logo, and related marks are trademarks of AI List. You may not use these marks without prior written permission from AI List. Third-party names, logos, and trademarks mentioned on the platform belong to their respective owners.
• 5.5 DMCA / Copyright Complaints. If you believe that any Content on the platform infringes your copyright, please send a written notice to support@ailiststack.com with: (a) your contact information; (b) a description of the copyrighted work; (c) the URL of the allegedly infringing material; (d) a statement of good faith belief; and (e) a statement of accuracy under penalty of perjury.

6. Disclaimers & Limitation of Liability

• 6.1 "As Is" Disclaimer. The Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. AI List does not warrant that the Services will be error-free, secure, or continuously available.
• 6.2 Third-Party Tools & Links. AI List is a directory platform and does not endorse, verify, or take responsibility for any AI tool, product, or service listed on the platform. Listings are provided for informational purposes only. AI List is not responsible for any harm or loss arising from your use of third-party tools or services discovered through the platform.
• 6.3 Limitation of Liability. To the maximum extent permitted by applicable law, AI List and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to this Agreement or the use of or inability to use the Services, even if AI List has been advised of the possibility of such damages.
• 6.4 Aggregate Cap. In any event, AI List's total aggregate liability to Customer for any claims arising under or related to this Agreement shall not exceed the greater of (a) the total fees paid by Customer to AI List in the twelve (12) months preceding the event giving rise to the claim, or (b) INR 5,000 (Indian Rupees Five Thousand).
• 6.5 Indemnification. Customer agrees to indemnify, defend, and hold harmless AI List and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) Customer's or its Users' use of the Services; (b) Content submitted by Customer; (c) Customer's breach of this Agreement; or (d) Customer's violation of any applicable law or third-party rights.

7. Term & Termination

• 7.1 Term. This Agreement commences on the Effective Date and continues until terminated in accordance with this Section or until all Subscriptions have expired without renewal.
• 7.2 Termination by Customer. Customer may cancel its Subscription at any time through the account settings or by contacting support@ailiststack.com. Cancellation takes effect at the end of the then-current billing period. No refunds are provided for the remaining period unless otherwise specified in the Refund Policy.
• 7.3 Termination by AI List. AI List may suspend or terminate Customer's access to the Services immediately upon notice if: (a) Customer breaches this Agreement; (b) AI List is required to do so by law or a court order; or (c) AI List determines, in its sole discretion, that continued provision of the Services is not commercially viable or advisable.
• 7.4 Effect of Termination. Upon termination, Customer's license to access and use the Services immediately ceases. Provisions of this Agreement that by their nature should survive termination (including Sections 5, 6, 8, and 9) shall survive. AI List may, but is not obligated to, retain Customer Content for a period after termination before permanent deletion.

8. Governing Law & Dispute Resolution

• 8.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. All transactions made through Razorpay are subject to applicable Indian financial regulations, including the Payment and Settlement Systems Act, 2007, and guidelines issued by the Reserve Bank of India (RBI).
• 8.2 Amicable Resolution. In the event of any dispute, claim, or controversy arising out of or relating to this Agreement or the Services, the Parties shall first attempt to resolve the matter amicably through good-faith negotiations. Either Party may initiate this process by providing written notice to the other Party describing the dispute in reasonable detail.
• 8.3 Arbitration. If the dispute is not resolved within 30 days of the written notice (or such longer period as the Parties may agree), either Party may refer the dispute to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), as amended. The arbitration shall be conducted by a sole arbitrator mutually appointed by the Parties, or if the Parties cannot agree, appointed by a competent court. The seat and venue of arbitration shall be India, and proceedings shall be conducted in English.
• 8.4 Jurisdiction. Without prejudice to the arbitration clause above, each Party irrevocably submits to the exclusive jurisdiction of the courts of India for interim or injunctive relief and for enforcement of any arbitral award.
• 8.5 Consumer Disputes. Nothing in this Section limits the rights of consumers under the Consumer Protection Act, 2019 (India) to approach the appropriate consumer forum.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, AI List has designated a Grievance Officer to address complaints and concerns of Users.

• 9.1 Contact Details.

  Name: Jatin Kumar

  Designation: Grievance & Nodal Officer, AI List

  Email: support@ailiststack.com

  Phone: +91 9350494515

  Available: Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)

• 9.2 Complaint Process. Any User or affected person may submit a written complaint to the Grievance Officer via email. AI List shall acknowledge the complaint within 24 hours and resolve the matter within 15 days of receipt, unless the matter requires further investigation or is subject to legal proceedings.
• 9.3 Razorpay Nodal Officer. For complaints specifically relating to payment processing, escrow, or fund settlement through Razorpay, Users may also contact Razorpay's designated Nodal Officer as per RBI guidelines. Details are available at razorpay.com/nodal-officer.

10. Amendment & General Provisions

• 10.1 Amendment. AI List reserves the right to amend or update this Agreement at any time. Where changes are material, AI List will provide at least 15 days' prior notice via email to the registered email address or a prominent notice on the platform. Continued use of the Services after the effective date of any change constitutes acceptance of the revised Agreement. If you do not agree to the revised terms, you must cease using the Services before the effective date of the change.
• 10.2 Entire Agreement. This Agreement, together with the Order Form (if any), the Privacy Policy, and the Refund Policy, constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, negotiations, representations, and understandings, whether written or oral.
• 10.3 Severability. If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
• 10.4 Waiver. AI List's failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of AI List.
• 10.5 Assignment. Customer may not assign or transfer this Agreement or any rights or obligations hereunder without AI List's prior written consent. AI List may freely assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
• 10.6 Force Majeure. Neither Party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government actions, internet or telecommunications outages, or Razorpay service interruptions.
• 10.7 Notices. All legal notices under this Agreement shall be sent by email to support@ailiststack.com for AI List, or to the email address registered in the Customer's account. Notices are deemed received on the next business day after transmission (for email).
• 10.8 Language. This Agreement is written in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
• 10.9 Contact. For any questions about this Agreement, please contact AI List at: support@ailiststack.com or visit ailiststack.com.